5 safe buying tips

Safety buying tips for e-shoppers

To ensure your buying experience on Senelda store is easy and enjoyable, we’ve put together 5 simple tips for you to follow.

1. Before placing an order, confirm details such as color, size, quantity and shipping details with your supplier.

2. Avoid delivery delays by making sure you provide the correct delivery address.

3. Remember that you are responsible for all customs-related charges. These charges are not included in the total price of your order. Please review your local customs law for a list of prohibited/taxable items carefully before placing an order.

4. When your order arrives, check if the shipment is complete and examine the item(s) for damage. After signing for your order, please examine your items carefully.

5. Save a record of all communication with your supplier (i.e. online chat history, messages, emails, etc.). This information will be useful in the event that you need to open a dispute.